Terms and Conditions:

1. For Both sides: These terms govern all China train tickets booked with www.ChinaTrainTickets.Net, All correspondence should be addressed to You accept these booking terms on behalf of all members of your party.

2. For Settle Booking & Confirmation: Any Train tickets booking made or ordered by you shall be deemed to be an offer by you to purchase the relevant tickets subject to these booking conditions. No contract between you and CTT shall come into existence until CTT issues a formal confirmation by email or fax address that they have issued the tickets you asked. Payment in full is required at the time of confirm your train tickets issued by PayPal or pay on the spot when you get the tickets you ordered.

3. For Reserve Tickets & Prepayment: The reservation will be settled formally when 40% prepayment is received, and the 40% is refundable if we can’t get the tickets in the end. If prepayment has not been made after 48 hours of the time invoices have been given to you-the reservation will be automatically cancelled. After you transferred the prepayment, we will inform you the tickets status usually 10-4 days before your departure date, (4 days ago usually in some Chinese travel peak date, like Spring Festival, Labor Day, National Day etc.)

4. For Balance Payment: once the tickets have been issued, you need to pay the balance within 24 hours by PayPal or other ways; otherwise the tickets will be canceled automatically. Your prepayment will not refund to you which will be as cancellation charge. If you choose pay on spot when you collect train tickets, you need inform us in advance.

5. For International Train Tickets: full payment should be paid to settle the reservation as the train tickets can not be cancelled when it is issued. The passengers’ information will be showed on the ticket, so please provide all the passengers full names, nationalities and passport numbers which are necessary to get tickets. If there is some further requirement, we will email the details to you.

6. For Late Booking: If you booking train tickets within 10 days before your departure, we can’t not give you the guarantee about the train tickets, but we will try best. If we can’t get the train tickets finally, we will refund your prepayment or full payment when we confirm no train tickets available.

7. For reissue & cancellation made: when clients get train tickets from CTT but clients want to cancel the tickets, the 40% of fully payment can not be refund. If the clients want to change the departure date 10 days in advance, CTT will help to reissue the new tickets without receiving any charge. If within 10 days, extra cost which is 20% of total price for reissue the tickets will be added to clients and can not ensure to get the new tickets.

8. For Seat, Hard Sleeper, Soft Sleeper, Deluxe Cabin: Deluxe Cabins-2 person stay inside with 2 sleepers. Soft Sleeper - 4 person inside with 4 sleepers. Hard Sleeper - in one car without too much private. Seat divided by soft seat and hard seat. We provide tickets probably in same cabin, but can not ensure it. There will be the risk that clients maybe stay in the different car in some occasions like peak season of Chinese Spring Festival, National Day Holiday etc.

9. For Price & service Fee & Delivery Cost & PayPal Tax: Every train tickets price included ticket price, services cost & delivery cost (within downtown locations) and necessary tax, so it’s various with the face price shown on ticket. For PayPal payment, there will be an additional 4% tax added to the totally cost as per PayPal’s policy.

10. In the condition of that: we inform you we don't issue the tickets within 3 days before your departure, but we still guarantee train tickets for you. If we can not get the train tickets in the end, we will buy air-tickets for you, you just need to pay the balance between train tickets and air-tickets.